Privacy Policy

Privacy Policy - The Cozy Den Store

At The Couzy Den Store, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We may collect the following types of information when you interact with our website:

  • Personal Information: When you make a purchase or create an account, we collect personal details such as your name, email address, shipping address, phone number, and payment information.
  • Order Information: We collect data related to the products you purchase, your order history, and shipping details to process and fulfill your orders.
  • Usage Data: We may collect non-personal information such as how you navigate our website, IP address, device type, and browsing preferences to improve the functionality and user experience of our site.

2. How We Use Your Information
The information we collect helps us provide you with a better shopping experience. We use your personal data for the following purposes:

  • To process and fulfill your orders, including shipping and customer support.
  • To send you order updates, shipping confirmations, and promotional offers if you have opted in.
  • To improve our website and customer service by understanding your preferences and behavior.
  • To communicate with you regarding promotions, updates, or any changes to our policies.
  • To comply with legal obligations and protect our business interests.

3. Sharing Your Information
We value your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

  • Service Providers: We may share information with third-party service providers (such as shipping companies, payment processors, and marketing partners) to facilitate the processing of your orders and enhance your shopping experience.
  • Legal Compliance: We may disclose your personal information when required by law or to protect our rights, safety, and property.

4. Data Security
We take your privacy seriously and use industry-standard security measures to protect your personal information. This includes using encryption for sensitive payment details and secure storage for your data. While we strive to protect your information, no online method of transmission is 100% secure, and we cannot guarantee complete security.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, track site usage, and personalize content. Cookies are small files stored on your device that help us remember your preferences and improve your experience. You can manage your cookie settings through your browser at any time.

6. Your Rights and Choices
As a customer, you have the following rights regarding your personal information:

  • Access: You may request access to the personal information we have collected about you.
  • Update or Correct: You can update or correct your information through your account settings.
  • Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
  • Deletion: You may request the deletion of your account or personal data, subject to applicable legal requirements.

7. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party websites.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will post the updated policy on this page with a revised date. We encourage you to review this Privacy Policy periodically for any changes.